Returns & Exchanges
We want you to love your manicure, but if a product isn't right for you, we offer a 14-day return window for unopened and unused items. Please note that for hygiene reasons, we cannot accept returns on bottles that have been opened or tested.
Return Process
- 1.Check Eligibility
Ensure your items are in their original packaging, unused, and within the 14-day return window from the date of delivery.
- 2.Initiate Your Request
Contact our customer care team with your order number and the reason for your return to receive a return authorization and shipping instructions.
- 3.Pack Your Items
Securely pack the products in their original box to prevent damage during transit and include your order slip inside the package.
- 4.Drop Off & Refund
Ship the package back to our warehouse; once received and inspected, we will process your refund to the original payment method within 7-10 business days.